User Experience

Digital Tonic offers a comprehensive service in terms of improving your website online. Whether you are looking to understand your visitor behaviour, converting them to buyers using conversion optimisation or keeping them engaged with good user experience, we can help you.

Keep the user in focus at all times by making a conscious effort in improving their overall experience when using your product. This has a positive impact on the business and the user’s perception of that product.

Why User Experience?

Do your users go Wow! when they use your website or are they frustrated by lack of clear direction? Are you looking for more user engagement on your website?

User experience research helps you answer

1) Who is your user

2) Understanding them better

3) Using that understanding to build and deliver a better experience with your service.

What we do

We can help with the following –

User Experience & Usability Audit

Conducting user research (on site or remote)
Persona creation
User Stories
User Journey Mapping
Usability Testing

Information architecture
Paper Prototyping
Wireframes and mockups

We don’t do design but can work with your in house team or recommend designers to you.